About the role
Job Title: Assistant Branch Manager/Warehouse Manager
Location: RSL, Unit 6-7 Ballycurreen Ind. Est., Cork
Company: RSL Group Wholesalers
About RSL Group Wholesalers:
RSL Group Wholesalers is a leading and trusted wholesale distributor of refrigeration & air conditioning equipment across Ireland and the UK.
The group is unified under the RSL GROUP Wholesalers brand and operates through three entities:
- RSL Ireland (Republic of Ireland)
- RPL (Northern Ireland)
- Refrigeration Spares (United Kingdom)
Role Overview:
The Assistant Branch Manager/Warehouse Manager supports the Branch Manager in the day-to-day running of the Cork branch, ensuring smooth warehouse, trade counter and customer service operations. This role drives operational efficiency, maintains high customer service standards and ensures compliance with company policies and health & safety regulations.
The Assistant Branch Manager/Warehouse Manager acts as second-in-command and assumes responsibility for branch operations in the absence of the Branch Manager.
Key Responsibilities:
Operational Management:
- Support the Branch Manager in overseeing daily warehouse and trade counter operations.
- Ensure efficient goods in/out processes, stock control and order fulfilment.
- Monitor workflow to ensure productivity targets and customer deadlines are met.
- Maintain high standards of housekeeping, organisation and safety throughout the branch.
Customer Service & Sales Support:
- Lead by example in delivering knowledgeable and courteous customer service.
- Support trade counter sales and assist with customer queries when required.
- Build and maintain strong relationships with customers and suppliers.
- Assist in driving branch sales performance and achieving revenue targets.
Stock & Inventory Control:
- Oversee stock accuracy.
- Support the management of purchasing, returns and supplier issues.
- Ensure inventory levels are maintained to meet customer demand.
Health & Safety & Compliance:
- Ensure compliance with all company policies and procedures.
- Promote and enforce health and safety standards, including manual handling and forklift safety.
Administrative & Reporting Duties:
- Support reporting on branch performance, stock levels and operational KPIs.
- Assist with documentation, invoicing queries and system updates.
- Deputise for the Branch Manager during periods of leave or absence.
Requirements:
- Previous experience in refrigeration, HVAC, plumbing wholesale, hardware wholesale or similar trade environment essential.
- Proven experience in a senior warehouse/trade counter role.
- Strong operational knowledge of warehouse procedures and stock control.
- Excellent leadership, communication and organisational skills.
- Counterbalance Forklift Licence required.
- Full clean Driving Licence required.
- Good IT skills and experience with inventory systems.
- Strong problem-solving ability and decision-making skills.
- Good command of English spoken and written.
Desirable:
- Qualification in mechanical, electrical, or HVAC/R engineering, desirable but not essential.
- Previous experience in HVAC/Refrigeration/wholesale or distribution sales.
- Familiarity with energy-efficient or sustainable HVAC/R solutions.
- Manual Handling certification.
- Experience in sales support or branch-level performance management.
Equal Opportunity Statement:
RSL Group Wholesalers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
Job Type: Full-time
Benefits:
- Additional leave
- Bike to work scheme
- Company pension
- Employee assistance program
- On-site parking
- Sick pay
Work Location: In person